Thursday, March 05, 2009

NOBODY EXPECTS


This week someone called at church to say they hoped my wife died. The fact that I don’t have a wife lessened the impact, but it still had a sting. I should be used to things like this. It’s amazing how nasty people can be if they don’t get what they want from you. Still, I wasn’t quite ready for this one. Nobody expects a death wish.

Clergy get used to being threatened and bullied. The most common threat from people is that they will quit the church if they don’t get their way. You always have to listen to people who make threats like this. Maybe God is using them to expose a serious fault that you should correct. Maybe the person making the threat is having terrible problems and is lashing out indiscriminately. You have to listen to know what’s going on in order to be of help. That doesn’t mean you necessarily give in to the threat. So many times people are upset because the pastor or the church leadership or some member isn’t doing what they want. Sometimes when they are unable to persuade people to do things their way, they try threats. When that’s the situation, I refuse to give in. Once a person discovers they can bully you, they’ll keep on doing it. If a person is really that unhappy with you or the church, it’s better that they go elsewhere for their own sake and for the sake of peace in the church.

There is a variant quitting the church: threatening to withhold financial support. A colleague of mine was told by a member that they were going to withhold their contributions and send them to Robert Shuller. My friend replied, “I hope Dr. Shuller will be able to do your funeral when the time comes.” That was that.

Some have threatened to report me to my superiors. I have always been upheld because the bishop’s office couldn’t figure out what the person wanted anymore than I could. I have been threatened with law suits. Once I was threatened by a person so mentally unstable I had to file a report with the sheriff. It’s all part of the job.

Lent is a particularly difficult time. The work load increases dramatically at this time of year. And then all sorts of church-related groups an agencies think this is a good time to schedule extra meeting–generally on my day off. If I went to everything people want me to go to I’d never have time to do my laundry. These trying economic times are adding burdens to people, so I find myself spending much more time than usual counseling people and trying to obtain help for them. It’s what I do.

One day this week I had done what I could for several people when the phone rang for the upteenth time. I answered it, but no one spoke. I was about to hang up thinking it was another sales call, when a voice asked if they could talk to me. I said certainly and listened as the voice said her husband had died 11 months ago and she was having a difficult time. Did we have any support groups in the church? I explained we didn’t, but if they’d wait a moment, I’d get my list of groups and agencies to see what I could find. This was my mistake. I assumed that the person wanted a support group. My error was compounded when the caller asked if we had any activities for senior citizens, and I explained what had. I was still working on the tack that she wanted a group to be with. When I couldn’t find anything for grief support, I gave the caller the number for a local referral service. Before I had finished she said she already had that number and hung up.

A few seconds later the phone rang again. The same delayed response, and the same caller, this time to tell me how she had thought I would be a spiritual person. The number I had given her was for too general an organization. She then said she didn’t know if I were married, but if I was, she hoped my wife would die so I would know what it was like. She repeated this again and hung up.
Well, I blew that one. It was late in the day, and I wasn’t fast enough to hear what the person really wanted. It’s hard for me to read someone over the phone where you can’t see body language and judge all the inflections of tone. I should know by now that what people ask for is not always what they want. I felt bad about not being a help, but I didn’t think a death wish against a wife, real or imagined, was called for.

This is going to trouble me for a while. It’s hard for me to shake things off.

I was reading a book, Healthy Congregations by Peter Streinke. In it he relates an anecdote about a pastor named Heidi who comes to a declining congregation. She told her congregation, “ I care about you. I won’t always know when you need me. I need for you to let me know when you need me.” That gets at a big problem all clergy face, getting people to tell them what they need. If the person who called me had said what she really wanted, I might have actually been able to help. But Pastor Heidi also told herself something. “I will not rescue or save these people. They are needy; they are looking for Mother Teresa. I’m Heidi.” There’s the lesson: I am who I am, not who you’d like me to be. I try to tell myself that, but it’s difficult to believe.

In any case, I have sermons to write and Bible studies to prepare and people in the hospital to visit. It’s what I do.

Lent is a time for reflection and repentance. It’s part of the pilgrimage. May the Lord bless you on your journey, and welcome you on your arrival.

Wayne









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